All orders over £140 are eligible for free shipping.
All orders over £140 are eligible for free shipping.
Log in

Cart

Your cart is currently empty.

Continue shopping
Total
£0.00

Privacy Policy

 

Poliverno (hereinafter referred to as “we”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and manage information when you interact with our online store.

1. Scope of this policy

This policy applies to all visitors, customers, and users of our online store. It covers information collected during order placement, account registration, browsing, and customer support interactions.

2. Information collection methods and Cookies

We collect information through:

  • Data provided by users, including contact details, payment information, and communication records

  • Technical data automatically collected through cookies and similar technologies to ensure proper website functionality and enhance user experience

Cookies are used only for website operation, security, and performance analysis.

3. Use and sharing of information

We use your information to:

  • Process and fulfill orders and provide purchased services

  • Respond to inquiries and provide customer support

  • Analyze website usage to improve functionality and performance

  • Ensure security and prevent fraudulent activity

Your information may be shared only with authorized service providers necessary for processing orders, payment handling, and website operation. We do not sell or trade personal data.

4. Data storage and cookies consent

  • Personal data and cookies are stored securely for as long as necessary to fulfill the purposes outlined in this policy

  • Users are informed about cookies usage and must provide consent for non-essential cookies, which can be managed through browser settings

  • Data that is no longer needed is securely deleted or anonymized

5. User rights

Under GDPR policies, you have the following rights:

  • Access your personal information

  • Request correction of inaccurate or incomplete data

  • Request deletion of personal data

  • Withdraw previously given consent

  • Restrict or object to certain processing activities

  • Receive a copy of your data in a portable format

Requests to exercise your rights can be submitted via the contact details below.

6. Legal basis for data processing

We process personal data based on the following GDPR principles:

  • Performance of a contract – to handle orders and provide purchased services

  • Explicit consent – for newsletter subscriptions and marketing communications

  • Compliance with legal obligations – for tax, accounting, and regulatory purposes

  • Legitimate interests – to enhance user experience and prevent fraudulent activity

7. Additional privacy practices

  • We implement appropriate technical and organizational measures to protect personal data

  • Data access is limited to authorized personnel only

  • We retain anonymized data for internal analysis to improve website functionality

8. Contact information

For questions about this Privacy Policy or to exercise your data rights, please contact our store:

E-mail: support@poliverno.com

Phone: +1 (631) 294-6611

Address: 5704 SPRING VALLEY RD APT 1011, DALLAS, TX 75254, US

Opening Hours: Monday to Friday, 8:30 to 18:00 (Europe/London, GMT/BST)